Privacy Policy

1. Data Controller

IncubaCloud is the data controller for the personal data collected through this platform. For any privacy-related inquiries, you can contact us at our contact page.

2. Data We Collect

We collect the minimum data necessary to provide the service:

• Name and email address when you create your account.
• Billing information if you subscribe to a paid plan.
• IP address and technical connection data (server logs).

3. Purpose of Data Processing

Your data is used exclusively to: provide the contracted service, manage billing, send you account-related communications, and improve the platform.

4. Storage and Security

All data is hosted on Hetzner Cloud servers in Germany (EU). Each tenant has its own isolated database. Backups are encrypted before being stored in Hetzner Object Storage (S3).

5. Your Rights

You can exercise your rights of access, rectification, erasure, portability, and objection by contacting us through the contact page.

6. Cookies

We use strictly necessary technical cookies for the operation of the platform. We do not use tracking or advertising cookies.